Conversing with the Customer: Beware of using too many nouns

Not long ago, I wanted to upgrade my phone. To begin my research, I went to a webpage that I’d visited many times before. Right in the center of the white, nearly empty page was one word — APPLE. Ten minutes later, I joined 90 million other satisfied customers as the proud owner of an iPhone.

As a marketer, Apple’s minimalistic marketing may be appealing to you, and you might even be tempted to try a similar approach. But here’s the catch. You are not Steve Jobs, and your company is not the largest tech provider in the world. Apple has earned the right to use a single noun on its landing page. You and I have not. In fact, very few brands can get away with simply using a noun or two as their value proposition because a webpage must provide very good reasons for the customer to continue to stay and engage, rather than click away.  And that requires a complete thought.

In today’s Quick Win Clinic, Flint McGlaughlin, Managing Director and CEO of MECLABS, compares the value propositions of three different webpages —  AppViewX, Core Hospitality FurnitureVideo Brewery — and shares tips on how to more effectively communicate your brand.

His first caution — beware of using too many nouns.

 

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1 Comment
  1. Heather says

    Video Brewery has used prior Quick Win episodes to refine the text on the page you featured. So glad we did it right. Thanks for all the help you’ve provided us.

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