Harnessing Social Media

EDITOR’S NOTE: You can listen to a recording of the clinic by using the link below. Harnessing Social Media Web 1.0 was the Web in its infancy, its first developmental stage. “Web 2.0” was coined by O’Reilly Media in 2004.…

Landing Page Confusion

We examine research findings to discover what factors determine the efficacy of online marketing email copy. Which will perform better, a landing page that has one clear objective or one that has multiple objectives? As marketers,…

Email Marketing Tested

We examine research findings to discover what factors determine the efficacy of online marketing email copy. EDITOR'S NOTE: The live clinic where this research was presented included practical application of the essential

Email Marketing Tested

We examine research findings to discover what factors determine the efficacy of online marketing email copy. EDITOR'S NOTE: The live clinic where this research was presented included practical application of the essential principles…

Online Ads Tested

We examine research findings to discover which ads perform better, those that "stand out" from host site content or those that "blend in". EDITOR'S NOTE: This Research Brief was also presented as a live Web clinic. You can download…

Optimizing Site Design

We examine how technology itself can present barriers to conversion. The architecture we use to manage our business may not be the same structure we should use to market it. Our business is to serve our customers, make it easy for…

Optimizing Site Design

We examine how reducing customer anxiety by matching your site's appearance to prospects' preconceptions and expectations increases conversion to sale. EDITOR'S NOTE: This is a 1,500-word version ("Brief") of a 10,000-word live…

Site Headlines Tested

We recently released the audio recording of our clinic on this topic. You can listen to a recording of this clinic here: Headline Testing In the world of direct mail it is well known that a minor change in a headline can have a…