These are the notes for our interactive May 10 clinic on Landing Pages. The recording of the event will be posted here in a few days.
If you are participating in the live teleclinic, we will ask you to refresh your page several times through the call as we add data and other notes. Data will appear below this sentence.
|Conversion Rate Trends|
|Months with Added Media Attention|
|Landing Page Copy Optimization|
|Month||Clicks||Sales||Conversion||Monthly Change in Conversion|
1. Continue to test. What works one month may not continue to work as the market evolves. Do not become complacent in your success.
2. Develop a marketing schedule. Our merchandising calendar and marketing blueprint may be useful here.
3. Use your web metrics system to pinpoint the channels, keywords, ad copy, and landing pages that were producing the majority of your sales. If you keep track of trending on those pages, you will be able to identify specifically where many declines are taking place. Many times we discover that a specific source of traffic such as one of the major search engines (Google, Yahoo!, MSN) has changed their search rankings, and traffic on key terms is no longer ranked as high as it was, so the overall conversion average goes down.
4. Monitor your paid advertising placement. Staying on top of competitors, especially in saturated markets is essential and can be detrimental to your business if they are not constantly monitored. The old 80/20 rule comes into play as many campaigns drive 80% of their traffic from 20% or less of the keywords. If bids change, placement changes, or there is more competition your traffic will be nibbled away slowly but surely.
5. Build your email list and relationships with customers. Your customer list is one source of traffic that is not affected by competition in the marketplace, paid advertising, or natural search engine results. Continuing to build your list and market to customers you already have is one of the best ways to minimize the peaks and valleys in your conversion rates.
6. Analyze your search logs. If you see significant changes in your conversion, many times analyzing searches performed on your site will provide evidence to what might be causing the decline. If you are a retailer, for example, you may discover that people are searching for a specific product that has been discontinued and is no longer available. If that was a top selling product and you do not have a suitable replacement, then in many cases you just lost a key source of revenue.
7. Review your product mix to see if certain product types or definable categories have slowed specifically. Many times, an “unnatural” increase or reduction in conversion will be very specific to a product, ad campaign, etc. whereas seasonal and behavioral changes are spread out more evenly across your product line or offering.
8. However well your page is doing, test and create new versions of the page in advance of any decline in conversions. Also, broaden your sources of traffic across the new pages. If you depend on PPC alone for high conversions, you are vulnerable to competition and increasing bid prices. But if you have a back-up page that is attracting organic search traffic, for example, it can make up for any losses experienced by the PPC page. Strong organic search pages appear to be far less susceptible to loss in traffic and declining conversion rates.
9. Conduct an analysis of your competitors once every six months. This will help you understand what your competitors are doing well, and why they may be taking sales away from you.
Become Professionally Certified in Online Testing! We have just 12 spots left for the upcoming certification course starting on June 15. If you have not yet enrolled, and are planning to, you may do so here.
- National Alert Registry
- Online Competitive Analysis
- Merchandising Calendar
- 2006 Marketing Blueprint
- 2006 Marketing Blueprint in Practice
- Hansens Clothing
- Seth Godin’s Blog