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When did you last conduct a competitive analysis?
We have written before about the importance of identifying and communicating a unique value proposition for your business and web site.
Having a strong value proposition is usually the most important factor in determining the success of…
Another point of view on choosing a product or domain name…
In a previous post I talked about our research findings on choosing a strong product or domain name.
In general we found that you are better off choosing a domain name or product name that is descriptive and, if possible, includes at least…
If your site pages don’t add value…be prepared to fall in organic search listings.
In previous post I have talked about the proliferation of trash-content sites – typically sites with skinny content designed to make money by hosting PPC ads, or by making a percentage on affiliate relationships.
The web is awash with…
The upside and downside of email capture on the first page
More and more sites now try to capture visitors’ email addresses on the first page...whether it’s the home page or a landing page.
Why? So that if that visitor doesn’t complete a purchase or registration of some kind during that visit, you…
Test Validity Analysis – a free download
As you may already know, we have been busy working on a series of certification programs.
The first one, which started in April – and we’ll be running it again, starting in June – is the Foundations of Online Testing course.
During the…
Should offline and online design elements be the same?
Here’s another question that came out of our last teleconference call on landing page optimization.
“How important is it to carry over the image you use on the marketing piece over to a landing page. For example if my print flyer has image…
Site Headlines Tested
We recently released the audio recording of our clinic on this topic. You can listen to a recording of this clinic here:
Headline Testing
In the world of direct mail it is well known that a minor change in a headline can have a…
SEO vs. Page Conversion Rates
In response to our teleconference call on landing pages yesterday, we received the following comment:
I am most interested in the dynamics of optimizing for organic search ranking vs conversion. Lots of tension there.
Is there lots of…
May 24 Clinic Notes
NOTES:
These are the notes for our interactive May 10 clinic on Landing Pages. The recording of the event will be posted here in a few days.
If you are participating in the live teleclinic, we will ask you to refresh your page several…
Optimizing Landing Pages 2006
We recently released the audio recording of our clinic on this topic. You can listen to a recording of this clinic here:
Landing Pages 2006
With the growth of PPC advertising and email marketing, maximizing conversion rates on…
Is your web site surfer-friendly?
In the world of optimization and the search for increased revenues, it is tempting to create our site pages in a way that deliberately “pushes” readers in one single direction.
Our own optimization tests have shown time and again that by…
Change in Topic for this Wednesday…Optimizing Landing Pages Part 2
Our last clinic was on the topic of Landing Page Optimization. The response was extremely positive and after the close of the clinic we received dozens of emails from attendees who wanted us to critique their landing pages.
As a result, we…
How good is your customer service “after hours”?
There’s a wonderful post and image over at the Church of the Customer blog.
It points out that the Hilton Hotel online reservations service is not available between 2:00AM and 6:00AM. It seems their computer systems need a little shut-eye…
How to tell if test data is statistically valid…
When testing, the validity of the data is a function of the how much a difference there is between your results, and the sample size.
Simply put, if you have a larger variance between two results, then you will need a smaller sample size…
A cautionary take about Eco-Ads
What are eco-ads? They spring from marketing strategies, often within large corporations, which address the need to present companies as being friendly towards the environment.
Companies recognize that many of their customers are concerned…
Repeat visitors 8 times more likely to make online purchase
Here are some interesting figures from a story on InternetRetailer.com
Visitors returning to a web site are eight times more likely to make an online purchase than new visitors, according to new data from WebSideStory Inc. During the first…
What color should you use for visited links?
Here’s another question that came in a few days ago. Someone wanted to know what the best practice is for changing the color or appearance of a text link after it has been clicked.
Our Director Optimization, Jimmy Ellis, wrote up this…
Should the call-to-action button be above or below the fold?
This is another question raised during our teleconference call on Wednesday.
We were looking at before and after versions of an offer page we had optimized. On both versions the “buy now” button appeared only at the end of the sales…
Click Fraud Detection
We recently released the audio recording of our clinic on this topic. You can listen to a recording of this clinic here:
Click Fraud 2006
Are there ways to combat click fraud when running PPC campaigns? Is it possible to…
What’s the best text to use on your “Buy Now” buttons?
This question was raised during our teleconference call on landing pages yesterday.
It’s a good question.
There are times when simply saying “Add to Cart” on the button works just fine. But this is the case only with very simple and…

