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E-commerce Marketing

How Customers Read Reviews: 4 takeaways for marketers from a business school study

Ken Bowen Aug 27, 2015 1
For over a decade, MarketingExperiments has stressed the importance of customer reviews. With the knowledge that customer reviews are now one of the most vital components of our marketing collateral, how can we make sure that we are…
Conversion Marketing

Mobile Marketing: 4 takeaways on how to improve your mobile shopping experience beyond just…

Selena Blue Aug 24, 2015 0
We all know by now that mobile has become an important tool for ecommerce consumers. However, do we treat it with the same level of investment that it deserves? What experience are we giving our customers: a desktop replica or something…
Value Proposition

Personalized Messaging Tested

Editorial Staff Aug 20, 2015 0
What motivates donors to give? What inspires your customers to clickthrough some emails but send others to the recycling bin? While there are many elements that make up email marketing, the simplest, and the most impactful to the bottom…
Conversion Marketing

3 Steps to Boosting Conversions by Building Customer Relationships

Andrea Johnson Aug 20, 2015 0
If you’re marketing to sell, instead of marketing to build relationships, you’re doing it wrong. This week’s MarketingExperiments blog explains why. It outlines three steps you can take right now to make sure your marketing actually…
Value Proposition

A/B Split Testing: How to use the right test progression to get customer discoveries and results

David Green Aug 17, 2015 0
Throughout the year, I talk to a lot of people who do A/B and multivariate testing to increase conversion rates. Even in very large companies with well-known brands, it’s not uncommon to hear stories of many tests without a lot of lifts.…
Value Proposition

Service Recovery: 3 ways that Audible uses its cancellation path to encourage retention

Ken Bowen Aug 13, 2015 0
As marketers, we often hear the old adage that it is five times more expensive to gain a new customer than it is to retain an existing one. This is the same core tenet that has driven much of our work at MarketingExperiments over the years.…
Digital Advertising

How a B2B Company Increased Banner Clickthrough 956% by Capitalizing on Quick Wins

Kayla Cobb Aug 10, 2015 0
At MarketingSherpa MarketingExperiments Web Optimization Summit 2014, we talked to Cindy Lu of VMware about the value of quick wins. Learn how one banner test increased clickthrough 956%.
Email Marketing

Live Email Optimization from MarketingSherpa Email Summit 2015

Joey Taravella Aug 6, 2015 0
During this session from MarketingSherpa Email Summit 2015, Flint McGlaughlin makes live edits to several emails submitted by the audience, offering feedback on everything from pre-headers, titles, body copy and calls-to-action. Flint…
Value Proposition

Creating Product Names to Maximize Digital Exposure

Gregory Hamilton Aug 3, 2015 0
While generating the maximum exposure isn’t always the first thing your product development team thinks about when developing a product, it falls to us marketers to inform our company’s prospective customers about this new and exciting…
Email Marketing

Email Marketing: Tips for tech support selection and contract negotiation

Kayla Cobb Jul 30, 2015 1
Learn tips from John A. Caldwell, President and Founder, Red Pill Email, about how to select vendors and negotiate the contract.
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